Privacy Policy

We at OPTIXWORLD EYECARE CENTRE SDN BHD are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [] and any related mobile application (collectively, the “Site”). Please read this Privacy Policy carefully. By accessing or using the Site, you agree to be bound by the terms and conditions described in this policy.

Information We Collect

We may collect personal information from you in various ways, including when you:

  • Make a purchase or place an order on our Site
  • Sign up for our newsletter or other communications
  • Contact our customer support
  • Use our interactive features or submit content

The personal information we may collect includes, but is not limited to:

  • Your name
  • Contact information, including email address and phone number
  • Payment information
  • Billing and shipping addresses
  • Prescription information (if applicable)
  • Other information relevant to customer surveys and offers

How We Use Your Information

We use the collected information for various purposes, including:

  • Processing and fulfilling orders
  • Providing customer support
  • Sending promotional emails and updates
  • Improving our products and services
  • Conducting market research and analyzing trends
  • Complying with legal and regulatory obligations

Information Sharing and Disclosure

We may share your information with third parties, including service providers, payment processors, and marketing partners, for the purposes mentioned above. However, we do not sell, rent, or trade your personal information to third parties for their marketing purposes.

Data Security

We are committed to ensuring your information is secure. We use appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Cookies and Tracking Technologies

We may use cookies, web beacons, and similar technologies to collect information about your interactions with our Site. You can adjust your browser settings to refuse cookies or alert you when cookies are being sent.

Links to Third-Party Websites

Our Site may contain links to external websites. We do not control or endorse the content or practices of these websites. This Privacy Policy does not apply to such third-party websites, and we encourage you to review their own privacy policies.

Your Choices

You have the right to:

  • Access, update, or correct your personal information
  • Opt-out of receiving marketing communications
  • Request the deletion of your personal information, subject to legal requirements

Children’s Privacy

Our Site is not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Last Updated” date will be revised.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at <b>[email protected]</b>.

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